Frequently Asked Questions

Who is my main point of contact? And how would we communicate moving forward?
Do I need to pay an extra fee for Mayple’s monitoring services?
What does “monitoring” mean?
How many experts can I talk to before making a decision?
Why does the matching process take up to 4 business days?
Why can’t I choose the expert myself?
Do I need to pay before I meet the expert? What happens if I don’t approve the expert?
How do you vet your experts?
In case of paid advertising, does the package fee include the media cost?
Why do I need a minimum $5,000 monthly media budget to start with paid advertising?
Can I change my expert after my marketing strategy gets approved?
How much time before I see results? And what kinds of results can I expect?
When will I see positive ROI?
Can you help me manage my social media pages while running my social media ads?
How do I know if I’m ready for advertising?
How do I know what type or how many creatives I need before starting to advertise?
Are creatives included in the Paid Media Package ?
How do I know what is the best package for my business?
Have you helped businesses like mine before? And how did you help them?
Do you have vetted experts that are experienced in my niche?
For how many hours does my matched expert work on my campaigns?
How often will I be in touch with my expert and customer success manager?
How do I cancel my package?
Can I pause and resume services at any time?
Is there any minimum time commitment?
Will I be charged for the setup?
How will I be billed after the first two months?
How will I be billed for the first two months?
How can I add, stop, or remove marketing services?
How do I get paid?
How much do I get paid?
Do you work with Agencies or only Freelancers?
What is the minimum experience needed to apply as an Expert to Mayple?
What's involved in the vetting process?
When will I get my first opportunity with Mayple?
How much time before I see results? And what kinds of results can I expect?

Freelance marketplaces have a large variety of marketers and service providers in their pool. And typically, their quality level reflects the current market. Unfortunately, research shows that over 70% of marketing service providers in the US do not have sufficient experience to successfully deliver their services. In addition, the vetting process some freelance marketplaces use is either based on reviews (which are hard to independently verify) or exams and tests that are not necessarily validated (or for which their score or relative skill level is unclear). So you might end up with a good freelancer, but you might not.

Mayple provides you with the top 1% of high-performing eCommerce marketers, vetted exhaustively upfront using real data

In a world full of promises and sales pitches, there are a few things you can still rely on. One of them is the actual work and results marketers have achieved in the past for brands similar to yours.

To ensure you only work with the top performing marketers, at Mayple we built a data-driven vetting process that covers all the criteria that indicate whether a marketer is a true professional or not.

We use over 141 criteria, across 10 different vetting categories. And these are just some of the things we check:

  • Proven past results - Only experts that have achieved above-benchmark results in specific niches can be part of the Mayple network.
  • Professional practices - We compare experts' past work with a long list of best practices to determine whether they are true professionals.
  • Service level - We constantly check your satisfaction level to determine if an expert is communicating and collaborating with you as expected.

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No payment required until you approve your expert